We try to keep the time from order to delivery updated at our checkout. We make every item to order and this can take between 7-21 days before we ship with your chosen method. Royal Mail is the standard shipping courier that we use and their lead times on Tracked International Post is 5-7 working days once shipped (not including weekends or public holidays) but this can vary slightly depending on customs in your city.
Express orders are sent with DHL EXPRESS which takes 1-3 working days (not including weekends or public holidays) for delivery once shipped. This doesn't include the manufacturing time, but we ask at the checkout that you please contact us ahead of time (firstname.lastname@example.org) before purchasing to make sure we can get your order to you in time. We make everything to order and do not have any stock items made up to be sent same day. If you don't message us, we will get it out as soon as possible but we will have no idea if it was too late for your deadline.
Please note that custom/tax fees are out of our hands and it is therefore the customer’s responsibility to pay these.
You will be provided with a tracking code for all International orders, please check your junk email if you feel like you may be missing yours if it has been over 3 weeks. Once shipped we have the same information as you but if you have any concerns or questions, we will try our best to help.
We try to keep the time from purchase to delivery, updated at our checkout and this includes the manufacturing time. We make every item to order and this can take between 7-14 days before your items get posted.
Next day guaranteed delivery is available Monday-Friday but please contact us ahead of time to make sure we can manufacture your order for when you need it. We do not have any stock items made up to be sent same day.
If you have any other questions send us an email at email@example.com and we will try our very best to help.
We recommend that you measure around your BUST at the widest point, around your WAIST at the most narrow point and around your HIPS at your hip bone (not around the butt) for the most accurate measurements.
You can order different sizes for the TOP and BOTTOM in all of our sets.
All of our fabric is super stretchy so if you're in between sizes try not to worry about it too much, if you prefer a tighter fit, size down but if you'd prefer more fabric for comfort then size up.
We can customise most of our shapes to add/reduce length depending on height or make straps longer depending on bust.
If you have any questions then we can help you! Email us at firstname.lastname@example.org.