As each item is made to order, we do not offer refunds and accept exchange only.
Please email within 5 working days of receiving your order if you'd like an exchange.
Custom orders are exempt and these sales are final.
Conditions for Exchange:
- The item must be unworn and undamaged.
- The labels still attached to the garment.
- You must send the item back within 14 days of receiving your item if you're from the UK and within 21 days for our International babes.
Please get in touch with us via email (firstname.lastname@example.org) if you want to exchange your item.
We don’t offer free exchanges so you will have to cover the cost of posting the item back to us. However we will post the exchange item back out to you for free!!
We recommend any exchanges are sent tracked and signed for as we cannot accept liability for items that do not reach us. If evident that the items have been worn or the labels are removed, we can’t offer an exchange and your item will be sent back to you.
Please allow time for a new item to be made for an exchange which can take a further 5-7 days but we will try our very best to make it faster.
Thank you so so much for supporting us and honestly if you need anything else just ask. I'm more than happy to help, love Kirsty x
We recommend that you measure around your BUST at the widest point, around your WAIST at the most narrow point and around your HIPS at your hip bone (not around the butt) for the most accurate measurements.
You can order different sizes for the TOP and BOTTOM in all of our sets.
All of our fabric is super stretchy so if you're in between sizes try not to worry about it too much, if you prefer a tighter fit, size down but if you'd prefer more fabric for comfort then size up.
We can customise most of our shapes to add/reduce length depending on height or make straps longer depending on bust.
If you have any questions then we can help you! Email us at email@example.com.