As each item is made to order, we do not offer refunds and accept exchange only.
Discounted items from our sale section and custom cut orders are exempt from exchange and these sales are final.
Please email within 5 working days of receiving your order if you'd like an exchange on a full priced item.
Conditions for Exchange:
The item must be unworn and undamaged with no make up/stains.
The labels still attached to the garment.
You must send the item back within 14 days of receiving your item if you're from the UK and within 28 days for our International babes.
Please get in touch with us via email (firstname.lastname@example.org) if you want to exchange your item and we will provide you with the address info.
We don’t offer free exchanges so you will have to cover the cost of posting the item back to us. However we will post the exchange item back out to you for free!!
We recommend any exchanges are sent tracked as we cannot accept liability for items that do not reach us. If evident that the items have been worn or the labels are removed, your item will be sent back to you.
Please allow time for a new item to be made for an exchange which can take a further 10-14 days but we will try our very best to make it faster if you have a specific deadline.
Thank you so so much for supporting us and if you need anything else just ask. I'm more than happy to help, love Kirsty x
We recommend that you measure around your BUST at the widest point, around your WAIST at the most narrow point and around your HIPS at your hip bone (not around the butt) for the most accurate measurements.
You can order different sizes for the TOP and BOTTOM in all of our sets.
All of our fabric is super stretchy so if you're in between sizes try not to worry about it too much, if you prefer a tighter fit, size down but if you'd prefer more fabric for comfort then size up.
We can customise most of our shapes to add/reduce length depending on height or make straps longer depending on bust.
If you have any questions then we can help you! Email us at email@example.com.